You have questions. We have answers. 

Below, you'll find frequently asked questions about Muster. Whether you're new to advocacy software or looking to make a switch from your current vendor, these questions should provide some clarity about Muster's grassroots advocacy solution. 

Questions you may be asking yourself

Learn more about Muster's grassroots advocacy solution.

How long does it take to get Muster up and running?

From onboarding and training to launching your first advocacy campaign, you can hit the ground running in less than an hour—no joke. From our hands-on onboarding process to our product ease of use, we ensure you can get going fast.

I just need a form or a way for people to take action.. can I buy just that?

You can!

One thing that differentiates Muster from other advocacy products is our modular product. That means you only buy what you need.

Need an advocacy form for your website? We got you covered.

Need more complex solutions that allow you to manage contacts, integrate with other tools, or send emails and texts to your supporters? We can do that too!

Who can I target for advocacy campaigns?

Local, State, and Federal elected officials in the United States. We also facilitate regulatory comment submission.

What level of customer support can I expect?

PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-2PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-1PublicAffairsandAdvocacy_BestSupport_QualityOfSupport

For 3 quarters in a row (as of 7/22/2024) we've earned the Best Support badge for the Public Affairs and Advocacy Software category. These badges are based entirely on customer feedback. With Muster, you'll be getting industry-leading support to ensure your success. 

What data integration options does Muster provide?

We offer several ways of getting your data both in and out of Muster.

  • Salesforce: Using Muster's Salesforce app you can set up and maintain an integration between your existing business data and Muster advocacy tools. The robust data sync customization, including the direction of data flow, allows your entire team to make use of advocacy data across messaging and fundraising activities and rely on a single source of truth.

  • Zapier: Connect with 4000+ of the most popular business apps, from email services like Mailchimp and Constant Contact, data stores like AirTable and Google Sheets, and even CRMs. Our Zapier integration lets you sync changes between your contact database so you can continue to use the tools you love.

  • Excel: Okay, it's not really an integration, but if you need to source your data from an Excel spreadsheet or CSV, Muster can work with that too. We also make it easy to export your data into a comprehensive XLSX file.

How easy is it to migrate to Muster?

Migrating to a new tool is one of the biggest hurdles teams face in adopting better solutions. Muster's focus on ease of use and customer service means getting an entire team started with Muster requires little friction. And Muster's advanced contact data import tooling ensures you can pick up where you left off.

REQUEST A DEMO

Questions answered and ready to learn more?

See Muster in action and discover how our advocacy solutions can enhance your supporter engagement and driver action around policy.