---
title: Frequently Asked Questions | Muster Advocacy Software
description: Get quick answers to your questions about Muster's advocacy solution. Learn about onboarding, software plans, customer support, integrations, and more.
---

# Muster Frequently Asked Questions 

Below, you'll find frequently asked questions about Muster. Whether you're new to advocacy software or looking to make a switch from your current vendor, these questions should provide some clarity about Muster's grassroots advocacy solution. 

 FAQ'S

# You have questions. We have answers.

Learn more about Muster's grassroots advocacy solution.

### How long does it take to get Muster up and running?

From onboarding and training to launching your first advocacy campaign, you can hit the ground running in less than an hour—no joke. From our hands-on onboarding process to our product ease of use, we ensure you can get going fast.

### I just need a form or a way for people to take action.. can I buy just that?

You can!

One thing that differentiates Muster from other advocacy products is our modular product. That means you only buy what you need.

*Need an advocacy form for your website?*** We got you covered. **

*Need more complex solutions that allow you to manage contacts, integrate with other tools, or send emails and texts to your supporters?* **We can do that too!**

### Who can I target for advocacy campaigns?

 Local, State, and Federal elected officials in the United States. We also facilitate regulatory comment submission.

### What level of customer support can I expect?

![PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-2](https://www.muster.com/hubfs/PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-2.svg)![PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-1](https://www.muster.com/hubfs/PublicAffairsandAdvocacy_BestSupport_QualityOfSupport-1.svg)![PublicAffairsandAdvocacy_BestSupport_QualityOfSupport](https://www.muster.com/hubfs/PublicAffairsandAdvocacy_BestSupport_QualityOfSupport.svg)

For 3 quarters in a row (as of 7/22/2024) we've earned the Best Support badge for the Public Affairs and Advocacy Software category. These badges are based entirely on customer feedback. With Muster, you'll be getting industry-leading support to ensure your success. 

### What data integration options does Muster provide?

We offer several ways of getting your data both in and out of Muster.

- [Salesforce](https://www.muster.com/integrations/salesforce): Using Muster's Salesforce app you can set up and maintain an integration between your existing business data and Muster advocacy tools. The robust data sync customization, including the direction of data flow, allows your entire team to make use of advocacy data across messaging and fundraising activities and rely on a single source of truth.
- Zapier: Connect with 4000+ of the most popular business apps, from email services like Mailchimp and Constant Contact, data stores like AirTable and Google Sheets, and even CRMs. Our Zapier integration lets you sync changes between your contact database so you can continue to use the tools you love.
- Excel: Okay, it's not really an integration, but if you need to source your data from an Excel spreadsheet or CSV, Muster can work with that too. We also make it easy to export your data into a comprehensive XLSX file.

### How easy is it to migrate to Muster?

Migrating to a new tool is one of the biggest hurdles teams face in adopting better solutions. Muster's focus on ease of use and customer service means getting an entire team started with Muster requires little friction. And Muster's advanced contact data import tooling ensures you can pick up where you left off.

 REQUEST A DEMO

## Questions answered and ready to learn more?

See Muster in action and discover how our advocacy solutions can enhance your supporter engagement and driver action around policy.

![](https://dc.ads.linkedin.com/collect/?pid=466033&fmt=gif%20https://dc.ads.linkedin.com/collect/?pid=466033&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@type" : "FAQPage",
  "mainEntity" : [ {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Muster is a grassroots advocacy software platform that helps nonprofits, associations, chambers of commerce, and corporations engage their supporters in advocacy campaigns to influence public policy at the local, state, and federal level."
    },
    "name" : "What is Muster?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Muster is used by nonprofits, trade associations, chambers of commerce, agencies, and corporations that want to mobilize supporters and influence legislation. Customers include the National Guard Association of the United States, Virginia Association of Realtors, United Way, and Active Minds."
    },
    "name" : "Who uses Muster?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Muster includes Advocacy Campaigns for sending targeted messages to legislators, an Advocacy CRM for managing and segmenting advocates, Email Broadcasts, SMS Text Broadcasts, District Impact Reports, advocate mapping, and embeddable action forms for websites."
    },
    "name" : "What features does Muster include?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Muster is recognized on G2 as a High Performer in the Public Affairs and Advocacy category, earning badges for Best Support, Easiest to Use, and Easiest Admin. It is designed to be more affordable and easier to use than legacy advocacy platforms while offering a comprehensive feature set."
    },
    "name" : "How does Muster compare to other advocacy software?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes, Muster integrates with Salesforce and Zapier, among other tools. Visit muster.com/integrations for the full list of supported integrations."
    },
    "name" : "Does Muster integrate with other tools?"
  } ]
}
```